Terms of service

Terms of Service

Overview

This website is operated by Florida Sun Kefir. Throughout the site, the terms “we,” “us,” and “our” refer to Florida Sun Kefir.

By visiting our website and/or purchasing something from us, you agree to these Terms of Service and to the policies referenced on our website.

Products

Florida Sun Kefir sells fresh, live water kefir grains and related products.

Because water kefir grains are a living culture, their size, shape, color, appearance, growth rate, and activity can naturally vary. Product photographs are representative and individual portions may differ in appearance.

We make reasonable efforts to accurately describe and display our products.

Brewing Results

Water kefir is a living fermentation culture. Brewing results can vary based on factors including water quality, sugar, ingredients, temperature, environment, brewing time, handling, and care.

We therefore cannot guarantee identical fermentation results for every customer or every batch.

Product Use

Customers are responsible for following appropriate preparation, handling, sanitation, storage, and brewing practices.

Information provided on our website, product packaging, instructions, or other materials is provided for general informational and educational purposes and is not intended as medical advice.

Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability, or shipping limitations.

If we cancel an order after payment has been received, the applicable amount will be refunded.

Customers are responsible for providing accurate billing, shipping, and contact information.

Prices and Availability

Product prices and availability may change without notice.

We reserve the right to modify or discontinue products or services at any time.

Shipping, Refunds and Replacements

Purchases are subject to our Shipping Policy and Refund Policy. Please review those policies before placing an order.

Website Information

We make reasonable efforts to keep information on our website accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors and update information when necessary.

Third-Party Services

Our store may use third-party services, including payment processors, shipping carriers, and Shopify. Your use of certain services may also be subject to the terms and policies of those providers.

Prohibited Uses

You may not use this website for unlawful purposes, attempt to interfere with its operation or security, transmit malicious code, or use the site in a manner that violates applicable laws or the rights of others.

Limitation of Liability

To the extent permitted by applicable law, Florida Sun Kefir will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or products.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service periodically. Changes will be posted on this page, and continued use of the website following an update constitutes acceptance of the revised Terms.

Contact

Questions about these Terms of Service may be submitted to Florida Sun Kefir using the contact information provided on our website.